Grand Hotel Paraíso

Playa Paraíso, Mexico

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Exclusive Concierge Services to Meet Any Need

The first-class concierge service at the Grand Hotel Paraíso distinguishes IBEROSTAR as a 5-star luxury resort at this Caribbean paradise. Services begin even before arrival, featuring customized amenities and reservations. After their travels, guests are greeted at the resort with a refreshing glass of champagne and a cool, moist towel. As part of the personal concierge service, guests also receive a pillow menu, in-room minibar stocked daily with their favorite beverages, and complimentary newspaper and a shoeshine. For those wanting to relax poolside have concierge service available for towels, sunbathing products, and reading material.

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Stay in the Grand Hotel Paraíso’s Ocean front or Villa rooms and receive the Grant Hotel Paraíso’s Grand Star service. The Playa del Carmen personal butler and concierge service provide guests with in-room check-in, packing and unpacking service, turndown service with aromatherapy, complimentary daily newspaper, and overnight ironing service. Late check-out and transportation within the hotel is also an option.

From an assortment of amenities, activities, and services, guests can customize their stay down to the smallest details. Enjoy time together with beverage and snack choices from the in-room minibar. Concierge services help make reservations at specialty restaurants, book a relaxing day at the spa or tee times, as well as tennis lessons, court reservations, and other activities around the resort.