IBEROSTAR Grand Hotel Trinidad
Our Guests Reviews
Apart from one poor experience, the stay was excellent
"Hotel excellent, generally food excellent with very friendly service. Hotel clean and facilities very good. However, the Italian themed restaurant was appalling. Service was poor, food even worse. This was the worst Italian meal I have ever been served, and 80% was left. Some of the group left before the meal was complete and finished up in the buffet restaurant."Rating: 8,0
"Excellent, one of the nicest hotels we have stayed in."Rating: 10,0
"Hotel could do with a good make over. Dining room very chaotic. Reception toilets need decorating as a very first experience when entering the hotel. Trinidad hotel excellent."Rating: 6,0
"Best hotel stay in Cuba"Rating: 4,0
"Dear guest: We appreciate the time you have devoted to share your opinion about our hotel. We hope to host you again in your next visit to our city and provide a perfect stay for you. Do not doubt to contact us, we will be very glad to assist you if you need any help with your bookings. Best regards, Online Reputation Manager"
"Both our hotels in Havanaand Trinidad, were the best of our touring holiday, you put Melia hotels to shame- Thank you"Rating: 8,0
"Dear guest: We would like to thank you for choosing the IBEROSTAR Grand Hotel Trinidad for your holidays. It has been very kind of you to share with us how your holiday went. Your opinion strengthens our determination to keep on improving our facilities and providing a high quality service. We look forward to seeing you again at our hotel. Best regards, Online Reputation Manager"
"too much food, but very good"Rating: 10,0
"Dear guest: Thanks for the time you have taken to share your experience at our hotel. We are glad to understand for your comments that you enjoyed your stay with us. We hope to be able to offer you our hospitality again at IBEROSTAR. Best regards, Online Reputation Manager"
One of the most luxurious hotels we have ever stayed in.
"We were a small group of 5 physicians from Florida. We were pleasantly surprised by the luxury and cleanliness of the hotel and professionalism and friendliness of the staff."Rating: 10,0
"Dear guest: We feel honour to receive this opinion about our hotel, facilities and services. It motivates us to continue improving everyday and working harder to provide all our guests with unforgettable holidays in our company. We hope that if you come back to our city you will stay with us one more time. Best regards, Online Reputation Manager"