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IBEROSTAR Grand Hotel Trinidad

Our Guests Reviews

Terence Webber says: 09 de May de 2016 00:00

"Best hotel stay in Cuba"

Rating: 4,0
4,0
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21 de May de 2016 19:02

"Dear guest: We appreciate the time you have devoted to share your opinion about our hotel. We hope to host you again in your next visit to our city and provide a perfect stay for you. Do not doubt to contact us, we will be very glad to assist you if you need any help with your bookings. Best regards, Online Reputation Manager"

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Anne Featherstone says: 02 de May de 2016 00:00

"Both our hotels in Havanaand Trinidad, were the best of our touring holiday, you put Melia hotels to shame- Thank you"

Rating: 8,0
8,0
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21 de May de 2016 17:56

"Dear guest: We would like to thank you for choosing the IBEROSTAR Grand Hotel Trinidad for your holidays. It has been very kind of you to share with us how your holiday went. Your opinion strengthens our determination to keep on improving our facilities and providing a high quality service. We look forward to seeing you again at our hotel. Best regards, Online Reputation Manager"

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Roger Engstrom says: 25 de April de 2016 00:00

"too much food, but very good"

Rating: 10,0
10,0
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14 de May de 2016 19:43

"Dear guest: Thanks for the time you have taken to share your experience at our hotel. We are glad to understand for your comments that you enjoyed your stay with us. We hope to be able to offer you our hospitality again at IBEROSTAR. Best regards, Online Reputation Manager"

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Harry Moreau says: 23 de April de 2016 00:00

One of the most luxurious hotels we have ever stayed in.

"We were a small group of 5 physicians from Florida. We were pleasantly surprised by the luxury and cleanliness of the hotel and professionalism and friendliness of the staff."

Rating: 10,0
10,0
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14 de May de 2016 19:40

"Dear guest: We feel honour to receive this opinion about our hotel, facilities and services. It motivates us to continue improving everyday and working harder to provide all our guests with unforgettable holidays in our company. We hope that if you come back to our city you will stay with us one more time. Best regards, Online Reputation Manager"

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Bernies Gosden says: 17 de April de 2016 00:00

Very enjoyable stay in a beautiful location in Trinidad

"Excellent Location and Service. Do feel that free Wi Fi should be included as you had to buy time after the initial 30 minutes free time given."

Rating: 0,0
0,0
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14 de May de 2016 19:36

"Dear guest: Thank you very much for sharing your opinion of your holiday with us. It is gratifying to read in your comments that you enjoyed your stay at our hotel. We have taken into account your suggestions and will try to include the WiFi to our prices once there is a way to do it as we have done adding the initial 30 minutes to our own expenses knowing it is highly appreciated by our clients. We hope to have the opportunity to host you again in the future. Best regards, Online Reputation Manager "

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Denise Warner says: 11 de April de 2016 00:00

"Stayed in the park central Havana new part. Nice hotel, food good, but no ambience in the new part so went across to the old part which was very nice in their bar area. Stayed in the Trinidad one as well. This was my favourite. Lovely room and facilities in their. Took a evening meal in this hotel, which was also the best meal I had while in Cuba. Recommend to anyone."

Rating: 10,0
10,0
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14 de May de 2016 19:39

"Dear guest: On behalf of all the hotel staff and particularly the Manager we would like to thank you for choosing to send us your comments on your experience at IBEROSTAR. We are delighted to know that your stay at IBEROSTAR Grand Hotel Trinidad has been a memorable one. We have particularly congratulated the staff at the Food & Beverage department for your words of appraisal to them. We are confident that you will be staying again at any of our hotels. Sincerely yours, Online Reputation Manager"

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Veronica Haigh says: 09 de April de 2016 00:00

"Lovely hotel, beautifully maintained. Only problem was the 'music' (electro tech) blaring out till late at night from the square just outside."

Rating: 8,0
8,0
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14 de May de 2016 19:32

"Dear guest: We would like to thank you for the time you have devoted to share with us this important feedback. We are glad to know that you found our facilities and services of your like. We are sorry to hear that you could not enjoy a perfect holiday because of the outside noise. Several measures have been taken and important investments have been made to try to solve this issue and we will not stop until we can make our rooms peaceful at all time to guarantee the relaxing time for our guests. We hope that if you stay one more time with us you will enjoy a perfect stay. Yours truly, Online Reputation Manager "

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