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IBEROSTAR Grand Hotel El Mirador

Our Guests Reviews

Martin Hill says: 17 de March de 2016 00:00

"Other than restaurants we would describe everything as excellent. Do not particularly like the buffet restaurant for evening meals as we would prefer waiter service plus the restaurant is a little too brightly lit for evenings. The more expensive restaurant is far too quiet for us."

Rating: 4,0
4,0
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23 de March de 2016 09:46

"Dear Martin We want to thank you first of all for choosing IBEROSTAR Grand Hotel El Mirador as your destination hotel for your recent holiday to Costa Adeje and for taking the time to share your concerns relating to your stay amongst us. We apologize that the ambience of our restaurants was not to your liking, we have also relayed your suggestion to the appropriate management for consideration. On the other hand we are very pleased to note that you considered every other aspect of your holiday with us to be excellent. We hope you had a safe journey back home and hope you will consider IBEROSTAR again in the future. Yours Sincerely Quality Manager IBEROSTAR Grand Hotel El Mirador "

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James Putland says: 29 de February de 2016 00:00

Lovely property and butler service. Detail needs improving to be worth the money paid.

"Great property, Balcanada butlers very good. Detail let this hotel down such a room service breakfast not cleared for 3 hours, bath products not replaced, mini-bar and coffee cups not replaced for three days and only after several attempts at asking etc. I was also very surprised when I ordered a club sandwich at 22:10 to be told no French fries after 22:00. It's a 5 star hotel, the price is similar to very very good hotels in the world - the answer should have been "of course sir"."

Rating: 8,0
8,0
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Geoffrey James Hoult says: 29 de February de 2016 00:00

Hope to visit again.

"First rate."

Rating: 10,0
10,0
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Andrew Jackson Coombe says: 14 de February de 2016 00:00

Very good, Friendly clean efficient and quiet hotel

"Overall superb Plumbing abit dated and shower very primitive Walking on the stone floors in the bedroom not the best experience. A great deal of steps for the elderly due to layout of the hotel site. It would be good to have the loos and changing area for the garden area on the same level. You could have out the gym downstairs! Otherwise avery good experience."

Rating: 10,0
10,0
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Timothy Stewart Richmond says: 27 de January de 2016 00:00

"We had an excellent week and were particularly impressed with the very efficient and friendly staff in all areas of the hotel."

Rating: 10,0
10,0
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Stuart James Ralston says: 22 de January de 2016 00:00

Fantastic

"Wonderful hotel, great staff and we will be back."

Rating: 10,0
10,0
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Carol Cross says: 18 de January de 2016 00:00

"Coffee machine in bedroom is a must for a top hotel, also an iron and ironing board should be standard in the room."

Rating: 10,0
10,0
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