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IBEROSTAR Grand Hotel Paraíso

Our Guests Reviews

Cm says: 3 months3 hours ago

A beautiful resort!

"The hotel is beautiful and the staff courteous and helpful. The pool areas, landscaping, flowers etc. are quite lovely. Some members of our group (a destination wedding for a family member) had issues at check-in with rooms not being ready at the check-in time. One room wasn't ready until 5+ hours after arrival, a major inconvenience. The hotel did credit the night but not without a few conversations about the situation. A few other nice things were done for this guest at the request of the wedding planner assigned to us. (she was fantastic by the way). All of our meals were delicious. Everything planned for the wedding took place without any issues and it was a beautiful wedding. Overall, I was very satisfied and pleased with the accommodations."

Rating: 9,0
9,0
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Hme Connecticut says: 3 months3 hours ago

WOULD RECOMMEND FOR A MEMORABLE VACATION..THE 5 STAR RATING IS WELL DESERVED.

"THE RESORT IS LUXURIOUS AND THE STAFF IS FRIENDLY,ACCOMODATING,AND WILLING TO HELP IN ANY WAY TO MAKE YOUR STAY COMFORTABLE.THE DINING WAS APPEALING,TASTY,AND SELECTION AVAILABLE FOR ANY PALETTE.HOUSEKEEPING SHOULD BE COMMENDED..IT WAS IMPECCABLE.THE POOLS WERE WELL MAINTAINED AND TOWELS READILY AVAILABLE.A WONDERFUL RESORT FOR A RELAXING,LUXURIOUS VACATION."

Rating: 10,0
10,0
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Paul B. says: 6 months3 hours ago

This was our second Iberostar Grand experience, the first being in Punta Cana and we will definitely return to both resorts in the coming year.

"We had the pleasure of staying at the Iberostar Grand Paraiso for eight days in January and can honestly say it was amazing in every way. The hotel, the staff, the service and the food were outstanding. We could not find fault with anything at this resort and it will definitely become a new home for us while visiting Mexico. The hotel is truly "Grand" in every way."

Rating: 10,0
10,0
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Payton says: 8 months3 hours ago

Yes

"Amazing time at the Grand Paraiso!"

Rating: 10,0
10,0
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Felicia Colangelo says: 9 months3 hours ago

MAGNIFICENT!!!!

"My husband and I stayed at the Iberostar Grand in the Riviera Maya. We had never been before. It was like being in paradise; everything you could ask for and more! Food was good, weather was great, and we went in October. It never rained. Hotel wasn't crowded because it was their rainy season which was fine. The people who work at the hotel couldn't do more for you and were so friendly. There were no mosquitos as we had heard nor were the people selling items on the beach annoying; they walked by and if you were interested in what they were offering you called them over; they did not harass you at all. The room overlooked the pool and beach and was immaculate. LOVED OUR VACATION!!!!"

Rating: 10,0
10,0
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Claude Bissonnette says: 10 months3 hours ago

Overall because of the friendly staff and reconize it was a quiet time of the year, I give 75% because there was nothing to do during the night to do

"Very friendly staff, excellent services (restaurants,pool or beach)and by the butler and people in our building. Entertainement was ok (not excellent)at night. Main lobby was `boring` missing music or something that will make people go for a drink. The others Iberostar (LINDO, Maya for example were more interesting. It need a place to sit outside for a drink not in a hotel lobby."

Rating: 8,0
8,0
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Andrea says: 10 months3 hours ago

.

"We stayed 4 nights at the Iberostar Grand. It was absolutely amazing! We were greeted with wet towels and a cold drink at the door. Everyone was very helpful. My husband said, "I feel like we're royalty." The staff went out of their way to make things perfect. The entire hotel was clean and beautiful. The beachfront is very nice. The infinity pool and tranquility pools are wonderful. The staff was very fast with bringing new drinks out to the pool and beach. The buffets are the largest that I've ever seen! The bellboys give you golf cart rides to anywhere you need to go. The only thing that we didn't love was that the hot tubs were not very warm."

Rating: 10,0
10,0
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