IBEROSTAR Grand Hotel Paraíso
Our Guests Reviews
"Magic show is in need of an update, very old tricks . The rock show on Tues. night was great. I cannot believe the quality and imaginative costumes! I also appreciated the way the staff took good care of a very drunk woman in the theater. The selection and display of the food in the buffets was terrific, however the fish, hamburger and steak I had were not the best quality and were not seasoned well or cooked properly. I appreciated the gluten free dessert options."Rating: 10,0
"Everything was wonderful,with the exception of the Loyalty Program trap."Rating: 10,0
"Nice Hotel on Nice Beach."Rating: 10,0
"Staff absolutely outstanding, friendly and always eager to serve."Rating: 10,0
Not a 5 star experience for the price of one
"Suite not really a suite but an extended bedroom. Very difficult to get a restaurant reservation even with a Butler. .."Rating: 6,0
"Dear guest, First of all, thank you for sharing your recent stay at our hotel. We are very sorry to read we did not meet your expectations regarding the size of our suites and to get restaurant reservations. We invite you to contact us one week prior your arrival so we can help you to plan ahead your dining experience at IBEROSTAR Grand Hotel Paraiso. We really hope you can give us the opportunity to host you again. Best regards, Quality Manager IBEROSTAR Mexico "
"Loved the Grand! The grounds are beautiful and the food fantastic. Eli and Gunsalo in the 7100 building were extremely helpful and friendly. Ricardo on the beach provided amazing help and services."Rating: 10,0
" Dear guest, Thank you for your generous review. We are happy to learn that you had an excellent vacation and that you were pleased with our service. We appreciate that you have taken the time to acknowledge the efforts of our dedicated team and no doubt they will be motivated by your kind words. It was a pleasure to have served you and we hope that you will consider us as your vacation destination the next time you are thinking of visiting the Riviera Maya. Best regards, Quality Manager IBEROSTAR Mexico "
"Our corner suite was amazing! Our butlers were available for anything we needed. Alahandro and Manuel on the Stars staff were always so glad to see us and kept us well informed on upcoming events. Ulysses was our waiter several different times and was always so helpful and knowledgeable about food and wine choices! The bottom line is we can't wait to go back!"Rating: 10,0
"Dear guest, Thank you very much for staying at the IBEROSTAR Grand as well as for writing your kind review on this website. We are very happy to read that you enjoyed your recent stay! Thank you also for your compliments – our whole team appreciates them. It would be a pleasure for us to contribute to your positive travel experiences in the future. Best regards, Quality Manager IBEROSTAR Mexico "