IBEROSTAR Grand Hotel Rose Hall
Our Guests Reviews
We will be back!
"We stayed at both the Iberostar Rose Hall Suites and Grand resort in Montego Bay, Jamaica. All the staff was so friendly and helpful! The restaurants were delicious and the entertainment was great each evening. We stayed 12 days and each day the entertainment was different. "Rating: 10,0
It was an experience that I would definitely reccomend to anyone.
"Our stay at the Grand Rose Hall in Jamaica was wonderful. The food was delicious and the service excellent."Rating: 10,0
If you are looking for a luxury hotel that embodies excellence, this is the place.
"We thoroughly enjoyed our stay at the Iberostar Grand Hotel. The level of service that we recieved was impeccable. The facilities, restaurant, shows and all other amenities were top notch and worthy of the price. The hotel exceeded our expectations and we will definitely be back to have this wonderful experience again."Rating: 10,0
Room for improvement
"SummaryHaving stayed at the the Grand Bavaro I had high expectations for the Grand Rose Hall. In some aspects of our stay these expectations were met (exceeded even), however there were some aspects that need to be improved for this resort to be a 5* for me.ProsExcellent entertainment - both Star Friends & evening showsBrilliant staff by pool, in restaurants & behind barsResort & grounds are well keptSuggestions for ImprovementWiFi should be throughout the hotelOne some nights during our stay only one restaurant & the buffet was open. Even during low seanson at a luxery hotel more than one restuarant should be open to give customers a choice. Food was hit & miss. Japanese was excellent, Surf & turf exceptionally poor (steak was tough & not seasoned - inedible).The lobby area does not reflect a luxery hotel - I thought we had been dropped off at the incorrect resort."Rating: 7,0
"We had a great time, your staff was always ready to serve, the accommodations were excellent and the food was good. We did have a tough fillet at the Gourmet rest. and very tough lamb at surf & turf. But overall it was great."Rating: 10,0
Great drinks, mediocre food, beautiful and high class.
"I felt the hotel was beautiful.The staff was very friendly and kind.The rooms were fabulously deisgned and decorated. The food was just ok. I really would have liked better fruit. And it was obvious that food was re-used day after day on the buffet bar. Ie) Shrimp salad, cheese salad, desserts, tomatoes.I was denied reservations at the restaurants just to see that they were empty each night. I was forced to eat the buffet dinner which I didn't enjoy and was unhappy to see there was room for me to have a reservation at the restaurants.The food at the Italian restaurant was wonderful and we thoroughly enjoyed it. The bartenders were spectacular! We especially enjoyed Christopher in the Cigar bar. Davia was so helpful at making our stay more enjoyable. We loved her. The choreography for the shows each night coul dhave been better. We attended them but found ourselves boored. The Disco was a great part of the hotel and we were there every night! LOVED that!I thought the services were too incosistent. Ie) -The Butler only came to our room 1 time in our 5 days. -The turn down service only came the first night. We had to request it the last night so that we didn't risk not having it. -The hotel ran out of mini Absolut bottles for the mini bar. This was simply corrected with a large bottle of Absolut but I felt that was a waste. -The hotel ran out of fresh mint often at the outside pool bar for Mojitos."Rating: 8,0
The most relaxing and accommodating hotel and staff I have had the pleasure of visiting, period.
"I have already recommended this hotel to friends. I will book this hotel (and hopefully room) when I return to Jamaica."Rating: 10,0