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IBEROSTAR Grand Hotel Rose Hall

Our Guests Reviews

Kevin Michael Atwell says: 16 de April de 2016 00:00

"We had an amazing time. This property is amazingly beautiful!! Everything is so clean and awesome. BUT, the most important part was the staff. I loved interacting with your friendly awesome staff. Our butlers, Rory and Donovan, were great! Clive and Christopher and the trainee at the lobby bar were some of the great staff. Gerry at the pool bar, Ofelia at the Gourmet restaurant, Thunder of the entertainment staff, and so many many more. I wish I could name them all!!!!"

Rating: 10,0
10,0
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Alan Welsh says: 13 de April de 2016 00:00

"The attention to customer service was above and beyond anything that my wife and I have experienced before at any of the hotels we've visited."

Rating: 10,0
10,0
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Leon Bowens Jr says: 13 de April de 2016 00:00

"This is my 5th visit to Iberostar Grand Montego Bay. The people are very friendly and accommodating. They make you feel like family. The only "Negative" is lukewarm food in dining rooms; especially the buffet. They need to find a better way of keeping food HOT."

Rating: 8,0
8,0
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Rasheem Lewis says: 13 de April de 2016 00:00

"In the future when groups are travelling together, please be sure to identify that, as there were certain options that were provided for some and not for others which was a huge topic of discussion/dissatisfaction amongst the group."

Rating: 10,0
10,0
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Tatyana Belgrade says: 12 de April de 2016 00:00

"Everything in Iberostar Grand was excellent. The only thing that I would change: - there were some outside people in the morning and in the evening on the beach area selling sum stuff - and it is not acceptable and some time scary - that should be changed, I think. Guards that are on duty should stop them from entering the Resort area, I I saw many times that guards are speaking with them and let them come freely. It should be changed ASAP. Thanks."

Rating: 10,0
10,0
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David Bruce Chisholm says: 12 de April de 2016 00:00

Loved it! I want to go back, definitely!

"Arguably the nicest resort I've stayed in. Staff and service level is off the charts (good). One resort that I can tell you several of the staff's names - because they were that good. Vanessa, Lauretta, Akeam (spelling?), Za Za, Thunda - many more that I should mention that I can't think of their names right now."

Rating: 10,0
10,0
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Nanci Wells says: 09 de April de 2016 00:00

"I think you brochures websites offer too much and don't deliver."

Rating: 6,0
6,0
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